They loved the work. Now they don't answer your calls. Ignoring you used to be free. Not anymore. Nexum Group recovers overdue invoices through collections and legal channels, and you pay nothing unless we recover.
See if you qualifyCheck's in the mail.
It was in the mail 60 days ago, too.
We'll get you next week.
Then the calls go to voicemail and the texts go on read.
The GC hasn't paid us yet.
You finished your scope. Their problem isn't your problem.
We had some issues with the job.
Funny how that came up after the final invoice, not during.
Every week you wait, that invoice gets harder to collect. Chasing it isn't your job. It's ours.
We work on contingency, so we only take accounts we believe we can recover. Read this before you book. It saves us both time.
Answer 5 quick questions below. If it's a fit, you pick a time on our calendar right away.
A recovery specialist calls you at your booked time. We go over who owes you, how much and how old it is, and give you your rate.
Please pick up. We call from the number you'll see after booking.Invoices, your agreement or estimate, and any texts or emails with the customer. We can't start until we have them, so have them ready before the call.
This is the #1 reason accounts stall. Don't let yours sit.Demand, then phone, email, text and mail to reach the right person. If they still won't pay, we look at a legal route when research shows it's viable.
We take a percentage of what we actually recover. If we don't collect, you don't owe us anything.
No retainer, no subscription, no upfront cost for collections. We only get paid out of money we bring back to you.
Our percentage mainly depends on how old the debt is. Fresher accounts cost less and are easier to collect. We'll give you your exact rate on the call.
If a case needs litigation, it's priced upfront. You'll know the cost before anything is filed. Never billed by the hour.
Every month an invoice ages, it gets harder to collect. That's why the rate follows the age of the debt.
Client names are kept private.
Commercial debtor
Commercial debtor
Commercial debtor
Commercial debtor
Construction company debtor
Commercial debtor
Answer honestly. If it's a fit, you'll book your call on the next screen.
Collections work on no recovery, no fee. We take a percentage of what we recover, and that percentage mostly depends on the age of the debt. Newer accounts get a lower rate. You'll get your exact rate on the call, before you sign anything.
Litigation, if it's ever needed, is priced upfront. We never bill hourly.
Every account gets real work: research, finding the right contact, repeated outreach and sometimes legal prep. At $10k and up, that effort makes sense for you and for us. Under that, small claims court or a firm final-notice letter is usually the better move.
We find the right point of contact and reach them by phone, email, text and mail. Most accounts resolve at that stage, either paid in full or on a payment plan. If they still won't pay and research shows it's viable, we can pursue litigation through our legal partners.
The invoice(s), your signed agreement, estimate or work order, and any texts or emails with the customer about the job or the payment. Photos or sign-offs showing the work was done help too. The cleaner your paperwork, the more we can recover. We ask for everything within 48 hours of the call.
It depends on the customer profile, the age of the debt and your documentation. Newer debt, solid paperwork and a debtor who's still in business make for the best odds. We'll give you an honest read on the call, and because we only get paid when you do, we won't take an account we don't believe in.
It's the most common concern we hear. We're firm but professional, and plenty of our clients keep working with the customer after we've collected. If it's a repeat customer, tell us and we'll take that into account.
You'll get updates as accounts move: contact made, payment plan set up, payments received, or escalation recommended. You can reach your specialist anytime to ask where things stand.
Yes. We see this all the time. You finished your scope, and "we haven't been paid yet" isn't your problem. We go after the GC directly, and if they still won't pay and research shows it's viable, we look at litigation.
That's common. Most of our best clients came to us that way. Send us the accounts your current process couldn't close. There's no fee unless we recover, so testing us on a few accounts costs you nothing.
Yes. Every state sets a deadline, called the statute of limitations, for taking legal action on unpaid debt. Where we work, it ranges from 3 to 10 years, and it usually runs from the last payment. A later payment or a written promise to pay can sometimes restart it. That's why we ask for the date of the last payment, and why older debts should be handed off sooner rather than later.
Sometimes. We review judgments case by case. The best fits are judgments where no attorney is still working it and not much has been done to enforce it yet. If garnishments or bank levies were already tried and came back empty, the debtor usually has nothing to collect right now, and we'll tell you that up front.
Not while they're on it. Once your attorney closes the file or stops working it, we're happy to take a look.
We work across 22 states plus DC. Tell us where the debtor is on the call and we'll confirm we can work the account.
Both. Business accounts usually take more digging to find the right contact. Consumer accounts follow stricter rules, and we handle both properly.
We confirm the amount, age and paperwork, answer your questions and give you your rate. If it makes sense, we send an agreement and you send the documents. No pressure. If it isn't a fit, we'll tell you.
60 seconds to see if you qualify. You pay nothing unless we recover.
See if you qualify